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Debugging Empty Session Screens After Reconnect

Most empty-screen reports are state-sync timing issues, not total session loss; this guide helps isolate and resolve them quickly.

Published Tags: Getting started / troubleshooting / sessions
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An "empty screen" after reconnect is usually alarming, but often recoverable.

In most cases, the session still exists and runtime is still active.

Step 1: Verify session identity

Check whether you are viewing the intended session.

  • open session list,
  • confirm project/path,
  • switch and switch back to refresh context.

Step 2: Force state refresh

Trigger a manual refresh and wait briefly for capture sync.

If the backend capture path is healthy, output should repopulate.

Step 3: Check runtime before Start

Do not assume blank output means no active task.

Before issuing Start again, verify runtime status to avoid duplicate launches.

Step 4: Confirm transport health

If content still does not appear:

  • validate connection stability,
  • check app lifecycle transitions (background/foreground),
  • verify server-side capture and event flow.

Step 5: Escalate with context

When reporting an issue, include:

  • connection mode (local or Cloudflare),
  • whether app resumed from background,
  • whether Start was tapped after reconnect,
  • and any completion notification timing.

This context dramatically reduces diagnosis time.

Preventive routine

Use one consistent reconnect sequence:

  1. reconnect,
  2. refresh,
  3. verify session state,
  4. continue or start intentionally.

That routine prevents most empty-screen confusion from turning into workflow disruption.

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