Technical Support
We’re here to help you get the most out of Tactic Remote. Find answers below or contact us directly.
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Have a question, found a bug, or need help setting up? Reach out to our support team.
Response Time
Within 24 hoursFrequently Asked Questions
What is Tactic Remote?
Tactic Remote is a mobile control layer for Claude Code, Codex, Amp, and Droid, expanding to every coding agent workflow. It consists of an iOS app and a Mac menu bar server that lets you monitor and control coding agent sessions remotely from your iPhone.
How do I set up Tactic Remote?
Download the Mac server app and the iOS app. Launch the Mac app, configure your API key and allowed paths, then enter the connection details in the iOS app. For detailed instructions, visit our documentation.
Is my data secure?
Yes. Tactic Remote uses a local-first architecture. Your code and terminal data stay between your devices. Remote connections are encrypted with TLS via Cloudflare Tunnel, and API key authentication is available for all connection types.
Do I need a Cloudflare account?
Only for remote access outside your local network. For use on the same WiFi, you can connect directly using your Mac's local IP address. Cloudflare Tunnel is free and optional.
How do I report a bug or request a feature?
You can email us at support@tacticremote.com or open an issue on our GitHub repository. We typically respond within 24 hours.
What are the system requirements?
The iOS app requires iOS 16.4 or later. The Mac server requires macOS 14.6 (Sonoma) or later, plus at least one supported agent CLI installed and signed in.
How do I cancel or manage my subscription?
You can manage your subscription through the App Store. Go to Settings > Apple ID > Subscriptions on your iPhone to view, modify, or cancel your subscription.